There are always questions that you might have, the common ones are answered below.
You will pre-register online. About 7 days before event day we will send you an email. You will then need to complete the Competitor Responsibility Statement online - this will release your race number and avoids the queue at number pick up. If you have missed any email communication you can find it by going to your my.challenging.events account.
To avoid crowds we will do the race briefing via a webinar on Friday evening. You will be emailed a google meets invite. Dont worry if you can't make the briefing, it will be recorded for you to watch when you can. You must watch the briefing. Any emergency updates will be communicated on race day, either via email or as you head into transition.
Race packs will be made 72 hours before pick up. They will contain your numbers, wristband, swim hat and timing chip. You can collect these no more than one hour before your start time from the registration tent near transition There will be a extra registration desks to allow the queue to move quickly. You must know your race number and ensure you either have a BTF day licence (paid when entering) or an in date BTF licence. If it is out of date you will need to pay £6.
We rack 4 bikes each side to a rack. Please make sure you have your bike stickers on, wristband on and helmet on and done up before entering transition. The marshal will check before you can enter transition. Check you have bar ends on your handlebars.
10 minutes before your start time head to the main leisure centre door. A marshal will meet you there and direct you up the stairs towards the swimming pool. A marshal will then direct you to poolside to your lane once there is available space. You will share a lane with three other people and be set off in 10 second gaps. Your wave (lane) will start as soon as a whole lane becomes free. This will keep the event moving forward.
Make sure you log onto my.challenging.events and read the event briefing document in full. It will contain all the info about how to find your number, where to collect your pack, etc.